Assalamualaikum wrh wbt.

Dear Users,

The Information Technology Division has found trends of latency (slowness) in the internet browsing activity for the past several days. We have noticed that from 7.00 am to 1.00 pm, internet activities are normal but from 2.00 pm onwards the internet seems to be crawling to go to any sites. We can confirm that there's no major attacks. In order to mitigate the problem of slow internet, we have done the following:

a) All social networking websites (twitter,facebook,you tube etc)are given minimal priority to the internet during normal hours. (8.00 am - 6.00 pm). Hence, users will feel slow in accessing these sites.

b) Flash and streaming websites are reduced to 1% during normal working hours.

c) Wireless access to students in all campuses are limited to 30Mbps.

d) We also seek cooperation from all users to shut off their computer/notebook at the end of the working day and do not leave your computer ON 24/7. This habit has severe effect to the performance of our internet as applications accessing internet are left online throughout the night or over the weekend. We also found malicious activities in the wireless network due to infected computers/notebooks. This malicious activities also contributes to the performance of the internet. Therefore, we seek the cooperation of all users (student/staff) to protect their notebook with the latest Anti-Virus.

Please get the assistance from your technical staff at the Kulliyyah/Institute/Centre. For central agencies, ITD has conducted preventive maintenance and installed the latest anti-virus.

Please do not hesitate to email Servicedesk@iium.edu.my or call extension : 2222 for more information.