client charter
In an effort to provide excellent services with full commitment we will make sure our customers
are served properly :
All clients to be treated with courtesy and respect
Enquiries shall be answered and resolved immediately
Provide accurate, timely and helpful information regarding their course of study, enrolment and other administration procedures that apply to students
That the facilities or equipment used are safe and comply with the University's occupational health and safety guidelines
Provide accurate, impartial and consistent advise
Provide a prompt and efficient response